Auto create a ticket depends on the check box

[Rodriguez, Jhon Ronald]

How to  auto create a ticket depends on the check box by end user.

[Pramodh M]

Hi @Rodriguez, Jhon Ronald 

Create an automation rule and have the rule of "field value changed" check the condition for applying value to the field and if so if you have specific type you can go on adding the condition and create a new issue.

Thanks,

Pramodh

[Pramodh M]

@Rodriguez, Jhon Ronald 

Example for Automation is here. Please reach out here if you have any doubts

Thanks,
Pramodh