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Auto changing status in Jira 4.1.2 by dropping emails

Ramya Rao1
Ramya Rao
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October 9, 2012

Hi,

I have found an issue in Jira 4.1.2 version wherein if you are manually commenting on ticket the workflow getting changed(an event listener is added) and if you are commenting by dropping an email its not getting changed.

Cab anyone please confirm is this the bug/drawback in this Jira version 4.1.2 ? If yes please let me know in which version this has been fixed? or this feature is not available in Jira?
OR is there any way to enable this feature.

Thank you.

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Ramya Rao1
Ramya Rao
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October 18, 2012

Any idea on this?

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