Authorisation to Import R4J tree data to cloud

[Karin Kaehler]

Hi!

We are migrating from our on premise version to the cloud version of Jira and have the R4J addon. We migrated the basic Jira issue data, exported the R4J tree data and activated the R4J for all projects.

I am organisations-admin and want to import the reqif files. My problem is, I don’t have the authorisation to import into all projects. I realized that, in the projects where I have an IT role, it worked without problems.

Do I have to give myself the IT role in all projects? That is a really big effort, we have about 200 projects.

Is there a better way to do that?

Thanks for your help

[Niel Amar A Flores · Accepted solution]

Hi @Karin Kaehler , 

This is Niel from Ease Solutions, the vendor of R4J. 

First of all, thank you for using R4J. 

Unfortunately, you have to be in the IT role. R4J needs to make sure the user performing the import will have the correct permissions. 

To help you further, please create a ticket at our service desk. 

Thanks,

Niel

[Karin Kaehler]

Hi @Niel Amar A Flores 

ok, I open a ticket at your service desk.

Thanks,

Karin