I have a custom field called 'Roles'. This multi-select field allows the team to indicate the different types of resources needed to work a task. I want to automate creating each subtask for assignment. So if someone adds web developer, business analyst, project manager on ABC-123, an automation rule will create three separate tasks.
I want the subtask summary to include the role in the subtask - So it would say
Subtask ABC-4 - Summary: ABC-1 Web Developer
Subtask ABC-5 - Summary: ABC-1 Business Analyst
Subtask ABC-6 - Summary: ABC-1 Project Manager
I am only able to get one subtask created in my automation rule. I'd love some advice on what I'm doing wrong. Thank you!
Hi @Beth Power
For a question like this, context is important for the community to help. Please post the following:
Until we see those...
From what you describe, your rule may either have incorrect branching, or be missing a branch to create the subtasks. Please see this information on Advanced Branching to loop over the values in your field:
https://support.atlassian.com/cloud-automation/docs/jira-automation-branches/#Advanced-branching
Kind regards,
Bill
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.