The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Audit Log for Automations

Ender
February 7, 2022

Hello,

 

We have set up an automation for round-robing agent assign - is there a way we can see a specific log that could show us who edited "what" in the automation?

Currently, it only shows that "x" user modified the rule but it does not specify what the user did, for some reason, some users are randomly been dropped out of the round-robin list and we wan't to double check if it's something wrong with the rule of a user is accidently removing someone from the list.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Pramodh M
Community Champion
February 7, 2022

Hi @Ender 

Currently, it shows the action and who edited it.

The message with who did what is still under progress

https://codebarrel.atlassian.net/browse/AUT-234?jql=summary%20~%20%22audit%22

You could limit the number of project admins/Jira admins to restrict these actions from other users who do not need the privileges f you think they editing these settings!!

Thanks

Ender
February 10, 2022

Thank you for your answer, the problem is that for some reason we are seing agents been taken out of the queue without any config change happening, what else could be dropping out agents from the round-robin queue?

TAGS
AUG Leaders

Atlassian Community Events