Attachments

[HaRsHaS' V]

while we export data from one jira instance to another, we place the backup file in the import folder of the destination. Is this the same with attachments? do we place it in the import folder or same folder i.e /data/attachments?

[Brant Schroeder · Accepted solution]

You will want to restore attachments to the same location as all other attachments on that instance.  As stated most likely data/attachments.   

https://confluence.atlassian.com/adminjiraserver/restoring-data-from-an-xml-backup-938847707.html

3. Restore the attachments
If you created a backup of the attachments directory, you will need to restore the backup into a directory where Jira can access it.
(warning) If you use a custom directory for storing your attachments, ensure that Jira has read and write permissions to this directory and its subdirectories.

The process of restoring the attachments backup depends on the way it was created. Usually you can use the same tool to restore the backup as the one that was used to create it (see Backing up attachments).

If you are restoring the attachments into a different location (i.e. a different directory path) from where they were previously located (e.g. this will be the case when moving servers), please follow the instructions provided in Configuring file attachments to change the location of the attachments directory so that Jira can find the restored attachments