Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Attachments on the new view

Matthew Vorcheimer August 30, 2018

With the new issue view How do I download all attachments so I do not have to do it one by one? 

 

1 answer

1 accepted

0 votes
Answer accepted
AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 31, 2018

Hi there, Matthew.

Can I please confirm if you are currently running JIRA Server / JIRA Cloud? The reason why I am checking on this is that the Download All feature in JIRA Server 7.11.x that it is still available as per the screen shot below:

Screen Shot 2018-08-31 at 15.06.08.png

If you are on JIRA Cloud instead, the feature of downloading all attachments is unavailable in the new view. This was asked in the question here - New format - download all attachments at once where we have a public ticket created for it:

I encourage you to visit the suggestion page linked above and click the Vote and Watch links near the top right to show support for the feature. By doing this, it will ensure you are proactively informed of progress and updates going forward.

Feedbacks are also appreciated. You can do this by leaving a comment on the ticket as this helps us prioritize & understand the use case of the feature request. 

Please take note of the Workaround section where you can access the URLs to download all attachments directly or manage the attachments accordingly. Let me know how it goes on your end.

Matthew Vorcheimer September 2, 2018

I am on the cloud version. 

AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2018

Hi, Matthew.

Thank you for the confirmation. With that being the case, please let me know if the workaround steps works on your end and most importantly, share your thoughts if any to the ticket. Let me know if I can assist you with any other concerns.

Matthew Vorcheimer September 3, 2018

It works but is a hard to train people on what to do. Adding the functionality to the new view would be the best. It seems easy being you already have the work around and just need to pass in the parameters on the click of a link 

AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2018

Hi there, Matthew.

Completely understandable. I noticed that you have included your comment in the ticket as well. We hope that the dev team will bring this feature back to allow users to manage their attachments better. 

Matthew Vorcheimer September 5, 2018

It has a lot of comments now. 

AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2018

Hello, Matthew.

Thank you for the update from your end. I believe that the dev team is aware of the ticket and will look into it. The feedbacks shared in the ticket is appreciated.

For more information on the bug fix policy, please refer to the Atlassian Bug Fixing Policy and feel free to let me know if you have any further questions on this. Thanks.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events