Attachment was partially deleted from an issue

[Ofir Kupiec]

Hi,

I've deleted the attachments from Jira issue, but they still appear in the attachments (and downloadable). 

- a bug?

- how can I delete the remaining attachments?

[Alex Koxaras -Relational-]

Hi @Ofir Kupiec 

I can't see any related incident to your problem. Some questions that need to be answered:

• Do other colleagues of yours see the attachments as well?
• Do you have the delete all attachments permissions?
• Does any message appear at all when trying to delete these attachments?

[Ofir Kupiec]

Hi @Alex Koxaras -Relational- 

(1) yes, others can see that attachments

(2) yes, I have all delete permissions 

(3) can't delete the attachments, there is no option to do so

[Dave Mathijs]

Hi @Ofir Kupiec , have these remaining attachments been added to the comment directly? If yes, have you tried to edit the respective comment(s) and remove the attachment from the comment?

[Ofir Kupiec]

Hi @Dave Mathijs , no, the attachments were added /removed from the "description" section.