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Attachment name changes after importing data to JIRA Cloud

Ankur Shah
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April 2, 2020
  • We exported data from one JIRA cloud instance using Backup manager.
  • Restored same data to another JIRA cloud instance using Restore system.
  • Attachment imported properly.
  • But while goes to issue Attachment thumbnail shows Attachment Id instead of Attachment file name.
  • Attachment Id prefix with `data/attachment`.
  • For e.g. `data/attachments/BIDLVY/10000/BIDLVY-2052/52966`
  • In above name `52966` is Attachment id.
  • Attachment in original JIRA cloud instance.

Screen Shot 2020-04-02 at 3.20.02 AM.png

  • Attachment in imported JIRA cloud instance.

Screen Shot 2020-04-02 at 3.20.14 AM.png

How to import attachment with correct name?

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