Attaching from Google Drive not working

[Deleted user]

Hey there,

I am trying to attach from Google drive directly to an Epic in Jira, I get to authorise my account but after this happens, it just gives a spinner and nothing happens. There's quite a few errors in console e.g.

Uncaught (in promise) Error: Request failed with status code 404
at e.exports (createError.js:15)
at e.exports (settle.js:18)
at XMLHttpRequest.p.(/projects/LU/issues/anonymous function) (https://d2lmxj1uc02uys.cloudfront.net/11.1.11/html/popup/build/app.js:67:135480)

Have tried to unlink and reauth account but the same happens, any ideas?

Kind Regards

Lisa

[louisdj]

I suppose you are using a add-on for the connection with Google, can you let me know which one? 

[Deleted user]

Hey, thanks for coming back to me. Is an add on needed? When I click on an Issue > attachments > browse, I am asked there if I want to attach from dropbox or drive. The asked to auth Google Drive with no previous add ons were installed for this.

I can see access has been granted on my Google account for Atlasssian once its authorised, it just spins after that.