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Attached emails not showing full email

VLTKIM
February 12, 2026

Hi 

Email attachments are being cut off at the highlight. There's no scroll to read the rest of hte email.

 

Screenshot 2026-02-13 174756.png

1 answer

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Tomislav Tobijas
Community Champion
February 14, 2026

Hey @VLTKIM ,

Are you using Jira for Outlook official app here? I did notice something similar a couple of days ago, but I tried to attach a few emails today, and it seems emails are now not cut off 👀

Can you maybe check again to see if the issue is still there?
If so, I'd suggest reaching out to Atlassian Support and explaining what's going on. It would be the first time something is messed up in the integration (usually due to some backend changes)

Cheers,
Tobi

VLTKIM
February 26, 2026

I checked it again and now its no longer cut off. Must have been a temporary glitch. 

Like • Tomislav Tobijas likes this

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