The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Attached emails not showing full email

VLTKIM
VLTKIM
February 12, 2026

Hi 

Email attachments are being cut off at the highlight. There's no scroll to read the rest of hte email.

 

Screenshot 2026-02-13 174756.png

Watch
Like Be the first to like this
247 views

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Tomislav Tobijas
Tomislav Tobijas
Community Champion
February 14, 2026

Hey @VLTKIM ,

Are you using Jira for Outlook official app here? I did notice something similar a couple of days ago, but I tried to attach a few emails today, and it seems emails are now not cut off 👀

Can you maybe check again to see if the issue is still there?
If so, I'd suggest reaching out to Atlassian Support and explaining what's going on. It would be the first time something is messed up in the integration (usually due to some backend changes)

Cheers,
Tobi

View More Comments
VLTKIM
VLTKIM
February 26, 2026

I checked it again and now its no longer cut off. Must have been a temporary glitch. 

Like • Tomislav Tobijas likes this
Reply
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security