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Assigning issues to users without Jira board access

Rodrigo Sala
September 7, 2023

I want to keep the Jira board private but being able to assign tickets to users without permissions. They should only be able to view and respond the tickets assigned to them. Is this possible? How should I do it? 

2 answers

0 votes
Rodrigo Sala
September 7, 2023

hey @Mohanraj Thangamuthu, thanks for the info. Is it possible to do this automatically? I don't want to be adding users anytime we need to add someone to a ticket. 

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2023

This requires manual modification in board settings and permission scheme.

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 7, 2023

Hello, Good day. Yes, this is possible.

 

1. On Project settings >> Permissions, make sure that the user has "Browse project" permission 

2. Go to board settings >> general, check the filter used on the board. Edit the filter and remove the remove permission for all users and add only required users.

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