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Assignee not shwoing

Sapna Sharma
September 8, 2020

Hi , while extracting the data name of assignee is not visible although I have assigned the ticket to my team member still is not visible

 

3 answers

1 accepted

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1 vote
Answer accepted
Daniel Ebers
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October 11, 2020

Hi Sapna,

from your description you might be running into the following bug.
https://jira.atlassian.com/browse/JRACLOUD-72088

As the status of the bug is "waiting for release" it should not take very long until it is fixed.

Please kindly check afterwards if it was addressing your issue - specifically if the assignee is exported correctly then.

Cheers,
Daniel

1 vote
Derek Fields _RightStar_
Community Champion
September 8, 2020

What do you mean by "extracting the data"? Is this an export from the Issue Navigator? 

Sapna Sharma
September 15, 2020

any update?

0 votes
Sapna Sharma
September 8, 2020

Yes, while exporting the data in excel the name of assignee is not coming as I attached a snap of that also

Sapna Sharma
September 10, 2020

Pls help on this

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