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Assign Work Types to Space Roles

Karsten Gutjahr
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July 15, 2026

Hi everybody,

 

is it possible in Jira cloud to permit selected work types only to selected space roles? E.g. only developers may create a bug and only sales persons can create a feature request?

 

Best wishes

Karsten

3 answers

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Answer accepted
Arkadiusz Wroblewski
Community Champion
July 15, 2026
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Marc -Devoteam-
Community Champion
July 15, 2026

Hi @Karsten Gutjahr 

@Dev  and @Arkadiusz Wroblewski  are both correct with their provided options.

Workflow conditions or Scriptrunner behaviours are your options.

Other workflow related apps can also provide solutions, but otherwise there is no option to achieve this.

0 votes
Dev
July 15, 2026

Hi Karsten,

This isn't possible with Jira Cloud out of the box, as permissions can't be configured per work (issue) type.

Yes, this can be achieved using ScriptRunner Behaviours in Jira Cloud. You can create a Behaviour for the Create Issue screen that checks the current user's project role (or group) and dynamically restricts the available work (issue) types.

For example:

Developers will only see Bug as an available work type.
Sales users will only see Feature Request.

Karsten Gutjahr
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 15, 2026

Yeah, I thought so. However I will leave this question open for a week, Maybe someone has an idea.

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