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  • Are there any settings to send reminder for issues those have due date set? If not then how to add this facility in JIRA?

Are there any settings to send reminder for issues those have due date set? If not then how to add this facility in JIRA?

Sangeeta Oswal
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August 27, 2013

Are there any settings to send reminder for issues those have due date set? If not then how to add this facility in JIRA?

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Nic Brough -Adaptavist-
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August 27, 2013

Not explicitly, but there's a couple of stock answers

Both need you to define a filter for "unresolved and due date overdue" or "unresolved and due date is nearly due" or whatever you need. Once you have that, you can

  1. Use "subscriptions" to email the filter to people on a regular basis. Because filters are dynamic, the emails they get will contain the current list at the time the email is generated
  2. Use Jelly escalation for something a bit more advanced - https://confluence.atlassian.com/display/JIRA/Jelly+Escalation

There are some other options, but check those out first, as they are simple and don't need plugins or much code.

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