Are there any restrictions on the work type hierarchy?

[Jan Lamberst]

I have a question about the work type hierarchy in Jira. I'm asking here because the Atlassian documentation and AI chats on this topic are unclear and contradictory. For Plans (Advanced Road Maps), I'd like a top-to-bottom hierarchy: Initiative -> Epic -> Feature -> Story.

I tried to do this in the work type hierarchy settings: url: company.atlassian.net/jira/settings/issues/issue-types
However, it's not possible to create a level between Epic and Story. Only levels higher than Epic are allowed, such as Initiative -> Feature -> Epic -> Story.

Perhaps it has nothing to do with the work type hierarchy and is a different setting or workflow.

Can someone help me figure out what the problem could be?

[Aaron Pavez _ServiceRocket_]

Hi!

Here! explained by the amazing Trudy and Valerie: 

https://community.atlassian.com/forums/Jira-questions/Issue-Types-and-Hierarchy/qaa-p/2936729#M1101724

Some more information:

https://community.atlassian.com/forums/Jira-questions/Stories-to-features/qaa-p/3065055#M1136164

Regards!

[Jan Lamberst]

Thank you Aaron, appreciate your quick response.

Regards!