Are Billing admins counted as billable users?

Nathanaël Rossel March 12, 2025

A worker in the company who doesn't use Atlassian must be able to receive an e-mail when Atlassian sends a bill.

In Atlassian Administration --> Billing --> Billing permissions. It's possible to add a billing a admin with the link 'Add new admin'.

If we add the e-mail of the person, will this person be counted as billable user? We are using as well Atlassian Guard and Xporter in addition to Jira.

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Fabio Racobaldo _Herzum_
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March 12, 2025

Hi @Nathanaël Rossel ,

billing admin should not be counted at license level (if he has not product permission).

Please consider if your user should be added as billing admin or business contact https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/

Hope this helps,

Fabio

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