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Application links problem

Kondi February 14, 2022

Hello,

 

I have problem with application links between Confluence 6.14.3 and JIRA 8.17.0

After configuration OAuth (impersonation) Outgoing and Incoming I see Status = CONNECTED

Clipboard Image (29).jpg

 

but in confluence page i have:

Clipboard Image (28).jpg

and can't search any issues:

Clipboard Image (30).jpg

Could it be that such a large version difference is the cause of the problem?

 

3 answers

0 votes
Kondi February 14, 2022

I have some progress.

In recreate links page uncheck that i have the same users in jira and confluence. This get me an error  that OAuth not acceptable in Confluence, so I Change it manually to OAuth (impersonation) and it's start working in one directions.

I see issue in confluence:

Clipboard Image (32).jpg

but sill don't see confluence page in jira:

Clipboard Image (33).jpg

What's wrong ? ;/

0 votes
Kondi February 14, 2022

I recreate links without any issues:

Clipboard Image (31).jpg

But still not working. 

I have the same local admin user with the same password in jira and confluence. Other users are from ActiveDirectory 

0 votes
Pramodh M
Community Champion
February 14, 2022

Hi @Kondi 

Is the Application link matching the Base URL you have set for both Jira and Confluence?

Here is the Troubleshooting guide

https://confluence.atlassian.com/kb/application-links-troubleshooting-guide-718668765.html

Thanks

Kondi February 14, 2022

Is the Application link matching the Base URL you have set for both Jira and Confluence?

Yes

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