Application link issue between JRIA and Confluence

[Roger]

we have an issue that cannot use JIRA's filter in confluence, and I see there is ERROR in the application link page.

I think the cause is we are using a self-signed certificate, but could you tell me how to solve this issue with our self-signed certificate.

I have touched this page to know to import it to trust zone, bu t I don't know how to do it, I need a guide as I am a new admin of JIRA & Confluence. 

Thanks!

[Milan Chheda [INFOSYSTA]]

Hi @Roger ,

In order to resolve this, you need to import the JIRA public certificate in Confluence trust store and vice versa. Let me know if that works and helps.

Thanks,
Milan

[Roger]

Hi @Milan Chheda [INFOSYSTA] , so the issue cannot be solved by self-signed certificate?

[Milan Chheda [INFOSYSTA]]

You can import the self-signed certificate too in each others trust-store. Import the certificates and restart services. I believe, you will need to use OAuth with impersonating.

Atlassian OAuth with impersonation makes it easy for your users to benefit from the deep integrations between Atlasssian applications:

• they're automatically authenticated on the other application and don't get asked to authorize requests.
• they'll only see the information that they have permission to see. 

Impersonating authentication makes requests on behalf of the user who is currently logged in.