ApDex no longer returning results following Jira DC upgrade to V10.3.8

[Andy Towers]

Good afternoon, 

I've been running Application Performance Index checks for some time on our Jira DC instance with no issue but for some reason immediately after upgrading from 10.3.5 to 10.3.8 all ApDex checks have stopped returning any result. Has anybody experienced the same issue or is there a setting that may now need invoking in the newer releases? thank you

[Marc -Devoteam- · Accepted solution]

Hi @Andy Towers 

Welcome to the community.

This is a dark feature, might be that it has been disabled by default, as it was enabled by default.

https://support.atlassian.com/jira/kb/how-to-monitor-jira-performance-with-apdex/ 

[Dan C]

Hello, We are having the same problem with Jira DC 10.3.8. The apdex log never gets created.

The dark feature is definitely off.

The log4j config is definitely correct.

It is working fine on a 2nd instance we have, that is also on 10.3.8

Anyone else seeing this, or resolved it?