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Anyone having issues accessing Jira Cloud?

loraine.mccracken
Contributor
June 3, 2024

My users are not able to access Jira. 

 

I am not able to login and create a support ticket. 

 

Anyone else having issues? 

8 answers

8 accepted

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2 votes
Answer accepted
Tom Roberts
Contributor
June 3, 2024

issue appears to have been resolved.  Multiple users are working as normal

1 vote
Answer accepted
Dennis Armstrong
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June 3, 2024

I suspect the fix for compass they are rolling out, cuased an issue with back end DB authentication and the GUI. I have email cases turned on, and those are still getting created and automation is running. 

1 vote
Answer accepted
Deleted user
June 3, 2024

Our system is now working again

1 vote
Answer accepted
Alex De Guia
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June 3, 2024

Same here! Can't even get through Support submission!

1 vote
Answer accepted
Deleted user
June 3, 2024

Same.  Across JSM as well as Confluence and Administration

loraine.mccracken
Contributor
June 3, 2024

Yes me too! 

1 vote
Answer accepted
Joshua Martin
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June 3, 2024

Same here. 

Confluence, Jira, Atlassian Billing, and the Support website are all affected.

loraine.mccracken
Contributor
June 3, 2024

Thank you! Joshua for confirming! 

Varsha Joshi
Community Champion
June 3, 2024

same here, but the status page says its operational.

Atlassian Status

Adem Cifcioglu
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June 3, 2024

Same issue here as well with Confluence and Jira. Can't seem to raise a Support ticket either.

0 votes
Answer accepted
loraine.mccracken
Contributor
June 3, 2024

Resolved

0 votes
Answer accepted
loraine.mccracken
Contributor
June 3, 2024

RESOLVED! WHEW

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