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Any other users intermittently getting a blocked error when trying to open an issue?

Jade
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August 21, 2020

Some of our Jira users are intermittently getting an error when trying to access issues. They can leave it for a while and it works perfectly. 

On some occasions they're unable to access the issue from within a project but are able to open it when they search. 

 

The error says:

"You don't have access to this issues

Make sure the issue exists in this project, if it does, ask a project admin to see the project's issues"

 

They do have the correct permissions and the issues have not been deleted. 

 

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