Am I able to have "cross-project epics" between Jira Software and Jira Work Management projects?

[Heidi Happonen]

I can create cross-project epics for Jira Software projects, but I would like to share epics from the Jira Work Management project to the Jira Software project. Is this possible?

The epics I have on the Jira Work Management project are not showing up on the Epic Link field when I'm creating a task for the Jira Software project.

[Heidi Happonen · Accepted solution]

Resolution: My project was, by mistake set as a team-managed project so the cross-project epics were not working. Switching to company managed project fixed the problem.

[John Funk]

Hi Heidi - Welcome to the Atlassian Community!

Yes, you can do that. I just tested again in my instance and was able to do it. Make sure you have the right permissions in both projects to be able to see it. 

[Heidi Happonen]

Hi, thanks for the super quick response! Any tips on which permissions I should be checking? I have not changed the default settings for the Work Management project.

When creating a task to a Jira Software project I can see epics from every other project available but not from the Work Management project.

[John Funk]

See if you can see the Epic using a filter

Just a simple filter like project = ABC and issuetype = Epic

[Heidi Happonen]

Yes. I'm able to see the issues when filtered.

I can't see them when searching with the epic name or issue key while creating a new issue:

They can be found from the Jira Work Management board:

[John Funk]

Well, that weird. I know this sounds crazy, but have you tried logging out and back in again? Or on another browser? Do other users have the same problem? See if you can be added as an Administrator on the JWM project and then test it. 

Just trying to narrow down a few things. And if none of that helps, it's probably going to take a support ticket with Atlassian.  

[Heidi Happonen]

Thank you so much for your help! I've tried logging out, clearing the cache, checking my role, etc., but nothing has helped. I guess I'll make a ticket :)

[John Funk]

Sorry about that. Here's the link:

https://support.atlassian.com/contact/#/

Please post back here with the resolution so future readers of the post will know what happened. Good Luck!