Allowlist

[Dolly Catalina Vanegas Solano]

Desde power automate tenemos una instancia que consume datos de Jira Cloud, y en esta instancia nos indica la IP por la que esta llegando a Jira Cloud, sin embargo, al incluir esta IP y su rango de red en la alowlist de Jira, se sigue generando el error: {"errorMessages":["You're unable to access content because your IP address is not listed in the IP allowlist. Contact your admin for help."],"errors":{}}. Que puedo hacer?

[Matteo Vecchiato]

Hi @Dolly Catalina Vanegas Solano ,

Thank you for your question.

I guess in your organization is configured the IP allowlist through Atlassian guard.

You should ask your organization admin to add the IP from which you are executing power automate.

You can find more detail here: https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/ 

Kind regards