All standard fields for Create issue modal duplicated

[Katryn McIntosh]

Most of the fields in "Create Issue" appear to be duplicated. If I click "Configure fields" the configuration screen shows all the duplicated fields and trying to uncheck one of the options unchecks both instances of the field. This project uses the "Default Field Configuration" including stories/bug/epic/task/sub-task.

• Story Default
• Bug
• Epic
• Task
• Sub-task

[Trudy Claspill]

Hello @Katryn McIntosh 

Welcome to the Atlassian community!

This appears to be for issues in a Company Managed project. Is that correct?

Have you tried the same activity in a different browser application or private browser window, or after clearing your browser cache?

Do other users see the same duplicated fields?

[Katryn McIntosh]

Hi @Trudy Claspill,

Thanks for your response.

1. Yes, it is a company managed project. 
2. I've cleared all site data for the site using this mechanism in dev tools (all boxes below are checked). My primary browser is  Chrome, Version 131.0.6778.205 (Official Build) (arm64).
 
3. The issue is also present in Safari Version 17.4 (19618.1.15.11.12) and Firefox 133.0.3 (aarch64).
4. Other users do see this issue. 

If I look at the request for the page all the data seems to be duplicated in the request payload:
Request: `/rest/gira/1/?operation=JiraGlobalIssueCreateModalLoad`

[Trudy Claspill]

I recommend that you contact Atlassian support directly about this:

https://support.atlassian.com/contact/#/

I saw today that a second user has posted in the community about the same issue.

https://community.atlassian.com/t5/Jira-questions/Fields-are-showing-up-twice-while-creating-a-new-issue/qaq-p/2900540

[Katryn McIntosh]

Thanks Trudy I will reach out!