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All of the Issues were disappeared

Mark Eikema
November 22, 2018

I imported 73 issues from Trello, and turned them into one backlog. After that, I turned on the function 'sprints' and suddenly my whole backlog is empty. How come?

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Jack Brickey
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November 22, 2018

@Mark Eikema, welcome to the Community. It might be the filter that defines your board. At least that is the first thing I would inspect. If that doesn’t explain it, can you answer a couple questions:

  • cloud or server
  • what do you mean by “I turned on the function sprints”? How did you do this?
Mark Eikema
November 22, 2018

Cloud. As far as I understand.

 

In project settings, you can turn on or off 'sprints' as a function. I've turned it off, and my backlog is fine. Turned on everything disappears. All issues seem to be 'done'.

Jack Brickey
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
November 22, 2018

Ah ok. This is a next gen project vs classic. Still my backlog is present regardless of sprints setting as it should be. The following g is with sprints enabled. Can you share your Features config page?

68B775E3-BF09-42DE-B3DF-2F7F14FBE5B2.jpeg

Mark Eikema
November 23, 2018

Schermafbeelding 2018-11-23 om 09.03.24.png

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