After upgrading from version 8.6 to 9.7 I can't move sprint cards

[Fernando Carvalho]

Technical details

Log's referral number: f3a90d03-2ea2-4823-afd8-0eeaf150c5e4

Cause

Referer URL: http://jira.acone.com.br:8080/secure/RapidBoard.jspa?rapidView=2&view=detail&selectedIssue=AC-2769

java.lang.NoSuchMethodError: 'java.util.Collection com.atlassian.jira.user.util.UserUtil.getAllApplicationUsers()'

java.lang.NoSuchMethodError: 'java.util.Collection com.atlassian.jira.user.util.UserUtil.getAllApplicationUsers()'
	at com.infosysta.jira.mobile.license.servlet.JiraCompatibility.getApplicationUserIterator(JiraCompatibility.java:154) [?:?]
	at com.infosysta.jira.mobile.license.servlet.JiraCompatibility.getAssigneeUser(JiraCompatibility.java:32) [?:?]
	at com.infosysta.jira.mobile.license.servlet.mobileNotification.MailNotificationListener.getAssigneeUser(MailNotificationListener.java:310) [?:?]
	at com.infosysta.jira.mobile.license.servlet.mobileNotification.MailNotificationListener.sendMobileNotification(MailNotificationListener.java:165) [?:?]
	at com.infosysta.jira.mobile.license.servlet.mobileNotification.MailNotificationListener.workflowEvent(MailNotificationListener.java:155) [?:?]
	at com.atlassian.jira.event.issue.IssueEventListenerHandler$IssueEventInvoker.invoke(IssueEventListenerHandler.java:43) [classes/:?]
	at com.atlassian.diagnostics.internal.plat

[Fernando Carvalho · Accepted solution]

I uninstalled the mobile app and it fixed it. He was out of date.

[Fabio Racobaldo _Herzum_]

Happy to hear that and thanks for sharing 

[Fabio Racobaldo _Herzum_]

Hi @Fernando Carvalho ,

my suggestion is to review possible custom post functions in your workflow that could be the cause of your issue.

Fabio