Advanced form - unlinked field values trigger automation

[csenge_virag_kiss]

Hey, 

As the title says. I would like to use Advanced forms to give a better user experience for handlers of cases (focused questions at a certain step) and their answers would trigger notifications sent out. 

So. 

I would mane an advanced form for a certain step in the handling process.

The handler fills and submits the form. -> There are form values/fields populated (single choice questions).

Jira Automation reacts to the values and performs notification action according to the conditions I set up in the "Rules" options. 

The space is a simple business managed Jira space, not JSM.

I have trouble building the rules as I cannot find an option to recall the answers from the form in the conditioning step of the rule. 

Thank you in advance if anyone can help with the answer.

[Marc -Devoteam- · Accepted solution]

Hi @csenge_virag_kiss 

This is currently still not possible when using the forms option in the project., see AUTO-1661 

But when using advanced form within the space setings, this should be possible.

[csenge_virag_kiss]

Thank you for your answer. I will try the work around in the comment below and wait patiently to any development on this suggestion.

[Tomislav Tobijas]

Hi @csenge_virag_kiss ,

So I did check and you should be able to use forms-related triggers in business spaces

and as for actually referencing form fields, this article might help: Using Forms Smart Values 👈

I did test it on JSM forms, and it worked as expected there, but asthe  same/similar functionalities are rolled out to Jira spaces as well, it might work here too (needs testing though)
I could play around in a couple of days to see what's possible and what's not 👀

Cheers,
Tobi

[csenge_virag_kiss]

Oooh, this article looks awesome, thank you so much!