Admin can't manage global permissions
David Hedrick
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I am an administrator (see attached picture) on admin.atlassian.com, but I'm unable to manage global permissions in Jira. I get an error that says "You need permission. Request access from your administrator." How am I not already an administrator? I am using Jira Cloud.
1 answer
1 accepted
Jack Brickey
Community Champion
Hi David,
your image is cut off a bit. my guess is that you don't have site-admin permissions. can you access Settings > User management > Groups and assess there? What exactly are you trying to modify?
David Hedrick
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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