Admin can't manage global permissions
David Hedrick
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I am an administrator (see attached picture) on admin.atlassian.com, but I'm unable to manage global permissions in Jira. I get an error that says "You need permission. Request access from your administrator." How am I not already an administrator? I am using Jira Cloud.
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Jack Brickey
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Hi David,
your image is cut off a bit. my guess is that you don't have site-admin permissions. can you access Settings > User management > Groups and assess there? What exactly are you trying to modify?
David Hedrick
I'm New Here
I'm New Here
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