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Adding the link to card in an email from automation service

Juan Tercero
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October 15, 2024

Hello, 

I see from the preset commands in the automation setup that there is a way to add the URL from a card into the body of an automated email. Is there a way to add it as a link, not just the URL?

 

Thanks in advance

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Bill Sheboy
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October 15, 2024

Hi @Juan Tercero -- Welcome to the Atlassian Community!

Are you asking about using the issue URL smart value in an email sent by a Jira Automation rule?

If so, please try formatting the URL with an HTML link in the body.  For example:

<a href="{{issue.url}}">{{issue.key}} - {{issue.summary}}</a>

 

Kind regards,
Bill

Juan Tercero
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October 17, 2024

Thank you, that was it!

Like Bill Sheboy likes this

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