Is there a way in classic JIRA to display instructional text or a template that appears in the Description field for every new ticket that is created?
Ie.
Name:
DOB:
Gender:
Take a look at Issue Templates for Jira
https://marketplace.atlassian.com/apps/1211044/issue-templates-for-jira?hosting=cloud&tab=overview
I use the server version of this product. It should be able to do what you want.
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