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Added status NEW to project workflow, but tickets not showing in backlog view

Added status NEW to project workflow, but tickets not showing in backlog view

I added status NEW to project workflow and tickets not showing in backlog view. The filter is set to include tickets will all status values, but tickets with status = NEW appear to be filtered out. IF I filter on status = NEW only, then the tickets correctly show up.

How to fix this problem? I thought I may need to re-index but that is no longer a feature.

Thanks

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Assume this is a CMP project? Is New mapped to backlog? Board settings > columns

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Ah ... adding a NEW column on board settings solved my problem. This was not obvious. Thank you!

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Added status NEW to project workflow, but tickets not showing in backlog view

1 answer

1 accepted

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Was this helpful?

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