Added status NEW to project workflow, but tickets not showing in backlog view

[Jeffery Joseph Faneuff]

I added status NEW to project workflow and tickets not showing in backlog view.  The filter is set to include tickets will all status values, but tickets with status = NEW appear to be filtered out.  IF I filter on status = NEW only, then the tickets correctly show up.

How to fix this problem?  I thought I may need to re-index but that is no longer a feature.

Thanks

[Jack Brickey · Accepted solution]

Assume this is a CMP project? Is New mapped to backlog? Board settings > columns

[Jeffery Joseph Faneuff]

Ah ... adding a NEW column on board settings solved my problem.  This was not obvious. Thank you!