Add new custom field drop down called "Severity" no visible on screen

[abbas baman]

Hi I have added a new custom field in Jira named "Severity" same as default priority but it is not visible on screen Are there any additional changes do I need to make?

[Rachel Wright]

Hi @abbas baman ,

When you created the field, Jira let's you apply its scope to all projects and all issue types or limit what the field applies to.

So first, check and see that the field is available for the desired project(s) and issue type(s).

Next, check that the field is applied to the proper screens used by the project.  (Since you have two fields of the same name you might have the wrong one on the screen.)

Finally, also check the project's field configuration to make sure the field is not specifically hidden.

Let us know if this helps!

Rachel Wright
Author, Jira Strategy Admin Workbook

[abbas baman]

Hi @Rachel Wright  Thanks for your reply but could you help to check the attached gif for the same I have applied custom filed to a particular project and all the issue type still it is not visible .

[abbas baman]

Hi @Rachel Wright  could you please help me .

[abbas baman]

Hi @Manon Soubies-Camy  Do you have any idea? how to resolve this issue. Thanks

[Rachel Wright]

Hi @abbas baman , thanks for adding the gif!  Can you try adding the field to your "Edit" screen and then giving it a value in the issue?  Fields that don't have values aren't automatically displayed.

Try this and let us know if it helps!

Thanks,

Rachel

[abbas baman]

Hi @Rachel Wright  thanks for your support it is working fine now.