Add comment and viewing restrictions

[Dalvan Marques]

Guys, I would like some help. In Jira, there is a setting to restrict who can view a comment added to an item. What is the step-by-step configuration?

[Ste Wright · Accepted solution]

Hi @Dalvan Marques 

What are you specifically looking to configure? What is the need?

It would appear this is currently configured to allow comments to be limited by Project Role - and whilst you can expand this to Groups - that's the extent of these permissions natively.

To edit between Project Roles and Groups/Roles...

1. Go to Settings (cog icon in top-right) > System
2. Ensure you're in General configuration from the left-hand menu
3. Select Edit settings in the top-right
4. Edit the option next ti Comment visibility

Note: A user must be assigned that Project Role within the Project, or be a member of the Group, for it to appear for them in this list.

Ste

[Dalvan Marques]

Thanks, Stephen, it was exactly what I needed. I managed to solve it.

[David Friedrich · Accepted solution]

Hi @Dalvan Marques ,
as a Jira Admin you can toggle between Groups & Project Roles and Project Roles only. Go to General Configuration

https://<YOURSITE>.atlassian.net/jira/settings/system/general-configuration

Edit Settings > "Comment visibility"

This lets you restrict a certain comment either to just one group or one project role.

Hope that helps. 

The official Jira documentation is very brief in describing this feature:
https://support.atlassian.com/jira-work-management/docs/watch-share-and-comment-on-an-issue/#Watch-vote-share-andcommentonissues-Applycommentpermissions

[Dalvan Marques]

Thanks, David, it was exactly what I needed. I managed to solve it.