Add a group to a project

[Evgeniy Gatsalov]

Starting a new project again have to deal with the awful Jira admin interface. This is now Jira Software... well. Official docs/help is irrelevant and doesn't work. 

So I have groups and projects on my account. I want to create a new project and add an existing group to it.  In Projects/[Project Name]/Project Settings I press Add people button and in the popup ADD PEOPLE I try to enter the user name, a group name, and even the email address of exiting users. Nothing work. Surprise surprise. 

Is there any walkaround?

[Evgeniy Gatsalov · Accepted solution]

I guess I find the solution on community forums. Somehow by default admins don't have "Browse users and groups" permission(which is "a bit" ridiculous).

There are more details here: https://community.atlassian.com/t5/Jira-Software-questions/Why-I-can-t-add-people-to-my-projects/qaq-p/1358571

[Alex Koxaras -Relational-]

Project admins do not have by default the browse users and groups. Site/Org admins do. But if a previous admin messed up the global permissions, you can't really blame jira :/

[Evgeniy Gatsalov]

Yeah. But I am the only admin for 6+ years and I've made 10+ projects for this period. And I've never ever touched something extra than basic stuff 😂

[Alex Koxaras -Relational-]

@Evgeniy Gatsalov 

"Nothing works" doesn't really help us solving your problem, is it? Care to explain a bit the "nothing works" sentence? Do you get an error message? Do you see anything happening?

I'm sorry that you are having such a lousy experience with Jira, but most likely you are unfortunate, since Jira is outstanding (with its flaws of course).

[Evgeniy Gatsalov]

"Nothing works" means literally that nothing works. I try to enter email/name/group name (all this already exists) in the field in the ADD PEOPLE popup but jira does not substitute existing entities but offers to invite them to the site

[Alex Koxaras -Relational-]

@Evgeniy Gatsalov there is a case that you have sent previously an invitation to a user but this user didn't accept it (meaning he hasn't logged in yet on your instance). In that case, when you try to add him on a project, you might see still the invitation message. If you refresh your window (clear cache as well) can you see the user as a username now?

[Evgeniy Gatsalov]

There was a problem that as the global admin I didn't have "Browse users and groups" permission and couldn't see any existing users and groups. After I manually added this permission all works fine.