Add Self signed SSL certificate

[MN0136]

Hello,

I am trying to add self signed SSL certificate to Jira and Confluence. However I have problem in Application Links.  It shows bellow message:

The remote certificate can't be trusted

Confluence may be using a self-signed SSL certificate or a certificate that was issued by a certificate authority that isn't known locally.

 I tried to add certificate to trusted root certificate like this article https://confluence.atlassian.com/kb/how-to-import-a-public-ssl-certificate-into-a-jvm-867025849.html?_ga=2.260350734.264026594.1533044157-506897528.1530533573

But still have same error.

Could you help me to check it?

Thank you very much.

Thanh

[Shannon S]

Hi Thanh,

As a next step, I would recommend following the article below to troubleshoot:

• SSL and Application Link Troubleshooting Guide > The remote certificate can't be trusted

To help you, I would review the logs in Confluence and Jira to see what other error messages the SSL might be generating.

Let us know if you have any trouble.

Shannon