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Add Confluence to a free plan

Alex _Chart
I'm New Here
I'm New Here
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November 28, 2025

Screenshot 2025-11-28 alle 10.06.07.pngHi, I can't add Confluence to my site.. what is going on?

Thank you

1 answer

0 votes
Sebastian Krzewiński
Community Champion
November 28, 2025

Hi @Alex _Chart 

 

Message say (if I translated it correctly) that you are trying to do this with account without admin privileges on your site. Please check if you are using right account.

 

Regards,

Seba

Alex _Chart
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 28, 2025

Hi Sebastian, thank you for your reply. Yes you translated correctly and I am the admin. If I try to add Confluence directly through the admin page, the message is similar: "Impossible to add app. It can happen when a site has delayed payments..etc.." , but I have the free version, so I can't understand..

Sebastian Krzewiński
Community Champion
November 28, 2025

If message mentioned delayed payments I suggest to contact with Atlassian support (https://support.atlassian.com) to clarify if you really have some delays.

 

Regards,

Seba

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