Activity Stream Gadget shows only 1000 records

[Ivo Stoyanov]

Hello,

We recently started using the Activity Stream Gadget and noticed it only shows 1000 results.

Our filters are the following:

Project: A

Update date: Between 1st and 31st May

Agents: A, B, C, D, E, F

Activity: Comment added

How can we get more than 1000 records?

[Trudy Claspill]

Hello @Ivo Stoyanov 

You cannot get more than 1000 results. That is a hard limit in Jira Cloud for any functionality that executes a search for issues.

[Ivo Stoyanov]

Hey, @Trudy Claspill

Thank you for your reply.

I found another topic where Allison asked about the limit and @Petter Gonçalvesdid not mention anything like that. When did this change?

Can I request an enhancement request to be created? 1000 records are not enough especially for bigger teams.

[Trudy Claspill]

I could be wrong. For standard issue filtering from the View all issues page I know there is a limit to display no more than 1000 issues.

How have you determined that there are more than 1000 entries that should be displayed, and that only 1000 entries are being displayed?

[Ivo Stoyanov]

We exported the data for yesterday and today, obtaining 1000 results each time.

However, upon closer inspection, we noticed that the first record dates back to May 13th, despite requesting data for the period of May 1st to May 31st.

[Trudy Claspill]

How did you export the data? I'm not aware of any way to directly export data from the Activity Stream gadget.

If you are executing the same filters from the View all issues page and exporting the data there, as I said that interface does limit you to 1000 issues max.

[Ivo Stoyanov]

We extracted the data using regex and copied it into Excel.

Our goal is to monitor the activity, specifically the comments added, by each agent for the current month. However, the "View all issues" feature cannot give us this kind of information and that's why we decided to use the Activity Stream gadget. We were not able to find any official documentation stating that this gadget has a 1000-record limit. Your teammate Petter confirmed there's no limit as well.

Could you please raise an enhancement request or a bug report (if it's a bug)?

[Trudy Claspill]

We extracted the data using regex and copied it into Excel.

Would you mind expanding on the details of how you did that? I'm curious.

Be advised that I am not an Atlassian employee. I am just another user of the Atlassian products, who has been elevated to the status of Community Leader based on my years of experience and useful contributions to the Community.

Your Jira Admin, Site Admin, and Org Admin may open a case directly with Atlassian to find out if the limit is a known issue/bug or a known suggestion by going to 

https://support.atlassian.com/contact/#/

[Ivo Stoyanov]

Ah, I thought you were Jira staff. Sorry about it.

I have installed this Chrome extension:

https://chromewebstore.google.com/detail/find+-regex-find-in-page/fddffkdncgkkdjobemgbpojjeffmmofb

Then I open the Activity Stream gadget, scroll to the bottom, and press "show more" 10 times until I see this:

Once all the data is loaded, I press CTRL+SHIFT+F to activate the extension, then I write the following regex

(^Agent_A|Agent_B|Agent_C|Agent_D|Agent_E) commented on (Project_A|Project_B)-[0-9]+

This will highlight all lines where:

Agent_X commented on Project_X-XXXX

After that, I copy all the highlighted data with CTRL+ALT+A and paste it into Excel. Then I split the result into columns and I get the desired output.