About WBS Field

[浅井 崇司]

Why is it that when I search for a WBS field such as "Start date (WBS Gannt-chart)" in Jira's issue type field, it doesn't show up?

[Charlotte Santos]

Hi @浅井　崇司

Thank you for posting! I’m Charlotte from WBS Gantt-chart support team.

If you haven't converted the app's own data to Jira issue link/field. Then, it's not possible to search for these fields in Jira, because they don't exist there yet.

WBS Gantt-Chart stores your data such as hierarchy, dependency, start/finish date, progress, and so on in the app's own database. However, you get the option to store those data in Jira instead of the app.

After converting the app's own data to Jira, it's possible to search for these fields and others via Jira Advanced Search.

Please refer to our documentation about how to do that here.

This should clarify things out for you, however don't hesitate to share your doubts or questions about the app, we'll be happy to help you! 😉

And if you prefer, you can contact us through our support portal as well.

All the best, 

Charlotte S. | Support Engineer
Ricksoft Support Team

[Nikola Perisic]

Welcome to the community @浅井　崇司 !

The field that you have named seems to be a custom field, as the system field is named "Start date" only. If you are referring to "Start date" you need to check your screen settings by going to Settings (cog wheel) > Issues > Screens > Find your project key (will be shown with letters) > Add Start date. You also need to apply this to the existing Screen Scheme.

You have three types of screens: create,edit and view screen.

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-screens/

[Marc - Devoteam]

HI @浅井　崇司 

Welcome to the community.

If I quickly scan the apps documentation, there are no JQL options listed.

So I assume there is no JQL available for the used fields in the app.

To be sure, raise your request at the apps support department.

[浅井 崇司]

Hi Mark.
Does this mean that JQL cannot be used in my environment?
Do I need an optional contract?

[Marc - Devoteam]

Hi @浅井　崇司 

No you can use JQL in your environment, but WBS gantt is a 3rd party app from the Atlassian Marketplace.

This app adds functionality to the default Jira installation. It will not say that you can JQL information from this app, tis app has to have the functionality to do this.

I can't see this in the apps documentation -> https://docs.ricksoft-inc.com/wbs-gantt-chart-for-jira-cloud/general-user-guide 

Contact the support of the developer of the app, to make it a 100& sure.