Able to provide access to all the team members excluding a person. gettting CONTACT ADMIN ERROR

[Lavanya Jayaprakash]

Able to provide access to all the team members excluding a person. getting CONTACT ADMIN ERROR

Hash 5EN82
Trace 824b5301ec5f4b409f32230f8ab44a85

[Marc -Devoteam-]

Hi @Lavanya Jayaprakash 

Are you on a paid plan, are you an admin of the instance where you want to add users.

Is this on global level or space level and what type of space (team or company managed).

But as you receive a hash with a trace code, its usually an instance issue.

Then you will need to raise a support request with Atlassian Support, provide the hash and trace information on the issue (you will need to be an admin of the instance, to raise a request)

[Lavanya Jayaprakash]

Hello, Iam not the owner, can you please let me know who is the exact owner for offers Biz ops.

[Marc -Devoteam-]

Hi @Lavanya Jayaprakash 

This is a public forum, all users here are mostly users like you.

We can access your instance or see any infomation on your instance.

Hi might be best to reach out to IT support in your organization to ask who manages Atlassian.