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Ability to configure which fields are visible in Slack via Jira cloud app

Omer Meshar
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June 17, 2025

We have the Jira cloud app installed on our Slack, and we can use it to create jira tickets from within Slack.

However, when doing so, it opens a long form with all the fields we have in Jira, and many of them are not relevant when opening a ticket. We would like to configure which fields to show in the form in Slack. Is there a way to do so? Is there some screen I can point to that will hold the required fields?

We weren't able to find anything of that sort.

1 answer

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Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2025

Hey @Omer Meshar ,

 

Welcome to Atlassian Community!

Currently its not possible to configure the Slack fields. We have a feature request to address this: https://jira.atlassian.com/browse/JRACLOUD-83249

Thanks!

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