ACP exams and PSI Certmetrics - Manage Account

[Rich Allen]

Hi all,
I have just spend 30 minutes chatting with PSI Certmetrics, who were no help at all, so turning to the ever productive Atlassian Community.
I have already taken a number of exams through PSI, so I have no issues scheduling and taking exams.
However, I have just noticed that my Account details with PSI are blank, apart form my first name, last name and email address.
Unfortunately, the screen is read only so I can't edit it, and the PSI representative told me they get details from Atlassian - as they are the certification board.

Do they come from Atlassian profile details anywhere ?

Can anyone point me in the direction of where I can get some help on this, so I can make the details correct on PSI ? - wasn't expecting this to be quite the challenge :-( 

Thanks in advance,

Rich

[John Funk · Accepted solution]

Hi Rich,

I have requested someone from Atlassian come take a look here since you are on a Free subscription. 

[Rich Allen]

@John Funk much appreciated 

[Shalini Pradhan · Accepted solution]

Hello @Rich Allen ,

Good day! Welcome to Atlassian Community :)

I have created a ticket with the concerned team, we will update you!

[Rich Allen]

Thanks @Shalini Pradhan , I can provide any information, when requested

[Shalini Pradhan]

Thankyou @Rich Allen 

I will update you once I get some information on this.

[Rich Allen]

@Shalini Pradhan not sure if you did anything directly, but details are now correct on the CertMetrics PSI account.
Many thanks

[Shalini Pradhan]

@Rich Allen Thanks for the update. :)

For any future queries, you can contact here: https://support.atlassian.com/contact/#/?inquiry_category=training&reason=certification&support_type=customer

Thank you!