A user cannot open the Scrum board

[Cyrille_Claustre]

Hello,

On a fresh installation, a jira-software user is not able to display the scrum board. The admin can access it normally.

Please note that swimlines are disabled for this board.

Regards

[Suren Raj · Accepted solution]

Hi, Cyrille.

The error happens when the user uses an account with a language other than English is selected as the default language, when accessing the Jira Software Boards.

You are facing this behavior however it seems that you had bumped into a known bug behavior which is being tracked under the following report:

• https://jira.atlassian.com/browse/JSWSERVER-15185

Currently, the workaround of the bug behavior is to use the default English language for the time being.

[Fabio Racobaldo _Catworkx_]

Hi Cyrille, 

it's a known bug. Take a look here https://jira.atlassian.com/browse/JSWSERVER-15185

It has been fixed in 7.7.2, btw there was a regression in 7.8.1.

Probably you are using a version with this bug.

Ciao,

Fabio