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502 Error when trying to sign up

Michael Berger
December 17, 2025

Hello Community,

I hope that someone from Atlassian Support is reading here too, as I did not find a way to contact the support without a jira site.

 

I did sign up today for jira cloud and wanted to create my site. However this fails with a 502 Bad Gateway error, trace id 978689c53a814372bd40b38fa7c39162 

 

Would be happy to get some support.

1 answer

0 votes
Nikola Perisic
Community Champion
December 18, 2025

Hello @Michael Berger 

Atlassian should update their statuspage for this error with the updates included as well.

This is an example. Rather than that, we can only wait for the update.

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