500 - Internal server error

[BhanuPrakash]

We are unable to open jira Getting an Error Msg as below mentioned,

If you create a request, include the following so we can help you as fast as possible:

• Error type: 500 - Internal server error
• Log reference: 911ae984-fee5-4600-8ad7-82829f4e8ed1
• TraceId: b0ad19e26c0e4e7d867aa6a6dabbdd15

[Prachi Bolar · Accepted solution]

Hello @BhanuPrakash ,

Welcome to community :) 

There is a an active incident on Jira end, Please find details here : https://jira-software.status.atlassian.com/

Once this resolved it should be back , Please subscribe to it for more updates

Thank You,

prachi

[Hans Polder]

Hi @BhanuPrakash ,

Welcome to the community! This is a public forum with users just like you - and this sounds like an issue that Atlassian Support would need to look into. Please go to https://support.atlassian.com, scroll to the bottom and create a support ticket there.

Please let us know if this works!