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404 when accessing the marketplace

corey
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November 4, 2019

I'm trying to install an integration, but everytime I reach the marketplace from the link available in your interface, I hit a 404.

(This is the link: https://recharge.atlassian.net/plugins/servlet/ac/com.atlassian.jira.emcee/discover)

When I go to an integration directly and hit the install link, I again encounter a 404.

(This is the integration: https://marketplace.atlassian.com/apps/1219432/sentry-for-jira?hosting=cloud&tab=installation)

What gives?

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Andy Heinzer
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November 6, 2019

Hi Corey,

Sorry to hear about this problem.  There was an outage with one of the Marketplace services on Monday during the time when you reported this problem.  Since that time this problem has been resolved.  However at the moment, I have not found any updates to our public Statuspage about this problem.  These should have be updated when this service was unavailable, but it appears that they were not.

I will work with my team to better update our Statuspage when services like this fail.  Again, sorry for the inconvenience, and this problem has since been resolved.

Thanks for reporting it.

Andy