0 Completed Issues Despite 'Closed' Status in Custom Workflow

[Hamza D_]

I'm encountering an issue with sprint closure in Jira related to our custom workflow. In our workflow, the "Done" category includes three statuses: "Done," "Resolved," and "Closed." At the end of the sprint, I move all relevant tickets to the "Closed" column.

However, when I attempt to close the sprint, Jira is displaying 0 completed issues in the sprint summary, even though they are under the "Closed" status. This is causing confusion as the completed issues are not being recognized during the sprint closure.

I'd appreciate any insights or step-by-step instructions on how to troubleshoot and resolve this issue.

[Kian Stack Mumo Systems · Accepted solution]

@Hamza D_, can you show how the board columns are configured? Is "Closed" in the furthest right column?