The Timeline view in Jira: Differences between business and software spaces

[#1]

In Jira, Timeline view exists in both business spaces and software spaces, but it’s designed for different audiences and levels of complexity.

1. Timeline in Business Spaces

Purpose: Simple planning and visibility for non-technical teams (HR, marketing, operations).

Key characteristics:

• Lightweight, task-focused timeline

• Shows issues (tasks) laid out by start and due dates

• Designed for single-team or small project planning

• Easy drag-and-drop to adjust dates

• Minimal configuration required

Limitations:

• No sprints or versions

• No advanced dependency types (very basic or none)

• No backlog or agile constructs

• Less suitable for complex delivery planning

Best for:

• Marketing campaigns

• Event planning

• Business operations projects

• Teams that don’t use Agile or Scrum

2. Timeline in Software Spaces

Purpose: Advanced planning and dependency management for development teams.

Key characteristics:

• More powerful and structured

• Supports epics, stories, tasks, and sub-tasks

• Displays dependencies (e.g., “blocks / is blocked by”)

• Integrates with sprints, releases (versions), and backlogs

• Works alongside Roadmaps and Plans (depending on plan level)

Additional capabilities:

• Epic-level planning across teams

• Progress tracking based on issue status

• Visibility into delivery risks due to dependencies

• Better suited for long-term technical planning

Best for:

• Scrum and Kanban teams

• Product roadmaps

• Multi-epic or multi-team software delivery

• Release planning

3. Side-by-Side Summary

Feature	Business Space Timeline	Software Space Timeline
Target users	Business / non-technical teams	Software development teams
Complexity	Simple	Advanced
Agile support	❌ None	✅ Full (Scrum/Kanban)
Dependencies	Limited or none	✅ Yes
Sprints & releases	❌ No	✅ Yes
Epics	❌ No	✅ Yes
Configuration depth	Low	High

[Alex]

Hi Dave,

Thanks for putting together such a useful side-by-side comparison.

I'm leading the Atlassian teams developing the new version of the Timeline across Spaces, aiming to make the experience more streamlined across all spaces and get the best of both, essentially. In Software Spaces, users will be able to expand of the way down to sub-tasks, and even see tasks not nested within Epics. We're keen to listen to your feedback if you wish to share it!

Note that we intend to make Agile & Scrum specifics only applicable when necessary, i.e., for Software Spaces.

We have started to improve the Business Space's Timeline - more info here.

[Richard Black]

Also, is the Timeline Colour feature missing from Business Spaces?